To provide higher quality mail,parcel and related services in India and throughout the world to be recognized as an efficient and excellent organisation exceedind the expectations of the customers,employees and society; to perform the task by:

• Total dedication to understanding and fullfilling customer's needs.

• Total devotion to providing efficient and relaible services,which customer consider to be value for money.

•  Total commitment to providing ,challenging and rewarding career for every employee.

•  Total recognition of the responsibilities as a part of social,industrial and commercial life of the country.

• Total enthusiasm to be forward looking and innovative for all areas.